Our Story

Our team are specialists in teams and organisation development with deep understanding and experience of what makes teams work. We focus on bringing a system-thinking perspective to all that we do - and build psychological safety in teams, helping teams “see their system” and make better choices, as well as teaching and running developmental workshops on systems-thinking, innovation, design-thinking, co-design, team systems and behaviour change.

We have been where you are, we have led teams, been new managers, struggled with how to make things work and been frustrated by broken systems.

As a team, we wanted to do something different, that had legacy-scale impact and positively affected both the systems and people we work with.

To do this, we recognised that the leverage point was team-systems and how they communicated, behaved, worked and thought.

Our commitment was then to re-imagine what a “systems approach” to organisation and team-development could be when constructed on humanistic principles, focused on the individual, designed to address the human dynamics of teams and team communication. We wanted this to be humanistic, addressing 'behavioural systems’, was grounded in psychology and developed by people who had “been there and done it”. Our result was an integrated approach based on “team systems”.

• Woven: an integrated and proven approach that guides a team through a 9-month process of connection, communication, strengths and work-priorities. The entire Woven programme is described in our book, available on Amazon. The intent behind Woven was to give as much ownership to the team and the leader as possible, with as much "on the job" activity as possible.

  • Woven was recognised and recommended by VIA as one of their 4 practitioner tools.

• Innate: specifically designed for executive and senior teams. Executive teams have different needs to most teams, they run the organisation and must work exceptionally well together. Facilitators of exec teams needs to know what work is like for them, and be able to guide strong-willed individuals through a process that both challenges and stretches them.

• Innate for HR: team-development for senior HR teams is challenging, both for the facilitator and for the team-members. As subject-matter experts, the HR teams need to trust that the approach is robust, evidence-based, founded on solid theory and delivered by someone who knows their world. Innate for HR is designed and delivered by a former HR executive.

We understand both private and public sectors, from executive-level to frontline staff, engineers, scientists, technologists, customer-service staff. We have worked in: health, finance, central government, corrections, telecommunications, ICT, education, local government, emergency services, energy, safety regulators, injury prevention, border security, and justice.

Our programmes have been designed after decades of being team-members, team managers and leaders working in and around team-development, high-stakes situations, behavioural psychology, systems thinking, psychophysiology, innovation and facilitation practices. In 2019, Hamish co-delivered the only Kantor Institute programme ‘Making Change Happen’ programme run globally, and during 2020 and 2021 he has helped coach and certify groups of global practitioners in team dynamics.